Our Reviews

Kevin B|2025 Chevrolet Corvette Z06

Confirmed Sales Customer

5/15/2025

Lovell Lloyd - is a great person to handle any purchase this was my 4th Corvette purchase from Knapp Chev. - Houston Texas

Lovell Lloyd

5/16/2025

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

Rosharon, TX

Lisa E|2025 Chevrolet Equinox

Confirmed Sales Customer

5/16/2025

Everyone I met was friendly, professional and helpful. This was the best buying experience I have ever had.

Gabriel Lopez

5/17/2025

Lisa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mark P|2023 Chevrolet Corvette

Confirmed Service Customer

5/17/2025

They do the job right.

5/19/2025

Mark, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

David R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/17/2025

El trato y la aclaración de dudas estuvo excelente

Kevin Quinteros Quiroz

5/19/2025

David, agradecemos tu comentario positivo sobre tu reciente experiencia con nosotros. Estaremos encantados de ayudarte si surge cualquier otra cosa. ¡Cuídate!

Business Response

Houston, TX

Savannah W|2025 Chevrolet Traverse

Confirmed Sales Customer

5/9/2025

Great sales, great customer service in the financial department

DAVIAIRE GREGORY

5/11/2025

Savannah, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Splendora, TX

Paul A|2025 Chevrolet Tahoe

Confirmed Service Customer

5/11/2025

Great service

5/12/2025

Paul, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Houston, TX

Mccorvey Sheet Meta M|2024 Chevrolet Silverado Medium Duty

Confirmed Service Customer

5/12/2025

Excellent service as usual. Roger is always keeping us updated on truck status!

5/13/2025

Thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Houston, TX

Henry M|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

5/13/2025

i had great experience at Knapp Chevy

Tatjana Govedarica

5/14/2025

We are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

Houston, TX

Kevin L|2013 Chevrolet Sonic

Confirmed Service Customer

5/17/2025

Knapp Chevrolet has always been there for me; I’ve bought 3 vehicles from them, and their Service Department (headed by Roger Anderson, but this time I was taken care of by Veki Flores) is top notch.

5/19/2025

Thank you for choosing Knapp Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

HOUSTON, TX

Justin R|2025 Chevrolet Equinox EV

Confirmed Sales Customer

5/21/2025

Very helpful. Quality service.

Nicholas Brusacoram

5/22/2025

Justin, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Houston, TX

Xylem Llc. *** Holm E|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

5/23/2025

My vehicle was in the shop for 2 months without any notice on the progress of the repairs. The first update I received was the survey. I reached out many times to get ran in circles to different people only to be told I would be receiving a call back. I never received a call. My fleet service also had the same experience trying to reach anybody about progress. Bad service.

5/26/2025

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

HOUSTON, TX

Roman R|2024 Chevrolet Tahoe

Confirmed Service Customer

5/27/2025

Thanks to Roger Anderson and the Service Team

5/28/2025

Roman, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Houston, TX

Michael A|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

5/27/2025

Very happy with Julian customer services on point.

5/28/2025

Michael, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Richard V|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/29/2025

I have never had a better buying experience than I did at Knapp Chevrolet. Ron Wiseman met me at the door and introduced me to Kevin Quinteros. I told them I did not want to spend a bunch of time at the dealership. They agreed. While Kevin and I took the truck out for a quick test drive, Ron got the figures together. I was there maybe 45 minutes. The truck sold itself, so the only question was the deal. I am pleased to report the price, trade in, and interest rate were outstanding. Asked them to please get the paperwork around and I would pick the truck up tomorrow on my way home from work. Took about 30 minutes that day and everything was done. Met Mr. Knapp (4th generation). Also used Car Pro (Thanks Michael Berry) for the first time, and all the pieces fell into place perfectly. Ric Volk. 05/29/2025.

Kevin Quinteros Quiroz

5/30/2025

Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

Houston, TX

Eugene C|2019 Chevrolet Colorado

Confirmed Service Customer

6/2/2025

There is still a question whether the issue is fixed ? Replaced both front spindles - issue was noise in front end of vehicle

6/3/2025

Eugene, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (281) 914-4481 so we can assist you further.

Business Response

HOUSTON, TX

Ethan B|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/4/2025

Ruben Felix provided an excellent experience. Was to the point, very friendly and very understanding. I am not based in Houston, and he made the whole buying process very easy when i came into town. The hardest part was getting to the dealership, everything was made simple for me. 10/10, shoutout Ruben!

Ruben Felix

6/5/2025

Ethan, thank you for your kind review; we are happy to pass along your comments to Ruben here at Knapp Chevrolet, INC.! We look forward to your next visit! Take care!

Business Response

Austin, TX

Robert S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/4/2025

Took three pick ups to get the original problem figured out. Both times we picked up the truck the first two times the original problem wasn’t even addressed and the service center didn’t even bother to check to see if the issue was addressed (by simply turning on the air). Ridic

6/5/2025

Daniel, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 914-4481 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

Houston, TX

Marietta H|2019 Chevrolet Equinox

Confirmed Service Customer

6/4/2025

GOT OIL CHANGE AND TIRE ROTATION; ALL GOOD.

6/5/2025

Marietta, your satisfaction is important to us, so we want to sincerely thank you for choosing Knapp Chevrolet, INC. and we hope to see you again soon!

Business Response

HOUSTON, TX

Gary S|2009 Chevrolet Silverado

Confirmed Service Customer

6/11/2025

Friendly and helpfful

6/12/2025

Gary, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Tracey L|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/18/2025

We have purchased several vehicles from Knapp Houston in the last 15 years. No reason to go elsewhere. We have always been very happy with the purchase experience there. We live 70 miles away but travel there because they have earned our trust.

Lovell Lloyd

6/19/2025

Tracey, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Rock Island, TX

Jeffrey O|2025 Chevrolet Corvette Z06

Confirmed Sales Customer

6/20/2025

Mr Lovell was amazing and very knowledgeable. We communicated throughout the entire process from build to delivery. Mr Martinez from Finance made the deal very smooth and comfy, Marcus in the body shop ensured my car looked beautiful. Thanks to the entire team.

Lovell Lloyd

6/23/2025

Jeffrey, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

Houston, TX

Pedro Z|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/22/2025

Veki Olvera was outstanding to work with. She really made the process of my vehicle getting fixed much easier. I’d continue my service there if I’m able to continue working with her.

6/23/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PASADENA, TX

William K|2025 Chevrolet Suburban

Confirmed Sales Customer

6/23/2025

Very friendly and easy to talk with everyone involved with the process from Tatiana, sales person, to sales manager and finance.

Tatjana Govedarica

6/24/2025

William, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Houston, TX

Pamala P|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/19/2025

I had Nick. He was very helpful. Answered all my questions. If he didn't know something, he went to find out.

Nicholas Brusacoram

5/20/2025

Pamala, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Charles D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/21/2025

Service tech was great

5/22/2025

Charles, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SPRING, TX

Destiny W|2025 Chevrolet Trax

Confirmed Service Customer

5/29/2025

Whenever I pulled up to the service department for my oil change, I was greeted by a gentleman (I didn’t get his name) in the driveway who was very kind. He checked in my vehicle and I was in and out within an hour.

5/30/2025

Destiny, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Houston, TX

Jorge A|2024 GMC Sierra 1500

Confirmed Service Customer

6/18/2025

Everything was fine except me having to tell the front desk that my truck was ready, and waiting to get invoiced. Should have left there at least 30 minutes earlier.

6/19/2025

Jorge, we truly appreciate your honest feedback. Please reach out to us at (281) 914-4481 so we may identify ways to improve your experience.

Business Response

HOUSTON, TX

Soladoye L|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/19/2025

Was one of the best experience I had at a dealership. Process was seamless and all my options were put before me to choose from. I specifically want to thank Gabriel for his help and patience. He's definitely the goofy salesman you want to deal with. I had the greatest deal. I thought it was too good to be true.. but indeed it was true! Thanks again!

Gabriel Lopez

6/20/2025

Soladoye, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Spring, TX

Trevor P|2023 GMC Yukon

Confirmed Service Customer

6/20/2025

Good service

6/23/2025

Trevor, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

Houston, TX

Jaime H|2021 GMC 1500 Sierra

Confirmed Service Customer

6/22/2025

Knapp Chevrolet delivers outstanding service with genuine care. Veki is exceptionally patient, understanding, and dedicated to customer satisfaction.

6/23/2025

Jaime, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PEARLAND, TX

Edmond M|2023 Chevrolet Suburban 1500

Confirmed Service Customer

6/23/2025

Roger was great

6/24/2025

Edmond, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

Kairey M|2025 Chevrolet Trax

Confirmed Sales Customer

6/26/2025

Dealership was clean and everything was organized. When I arrived I had, I had one goal and Areeba made that goal possible. She was nice, reasonable, compassionate, confident, and made my whole experience worth wild.

AREEBA SHAIKH

6/27/2025

Kairey, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Robert G|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

6/30/2025

Ty was great.

TY LA

7/1/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

kingwood, TX

Julian S|2025 Chevrolet Trax

Confirmed Sales Customer

6/30/2025

It was efficient and convenient. Staff was friendly and helpful

Tatjana Govedarica

6/30/2025

Julian, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Houston, TX

Jack B|2024 Chevrolet Corvette Z06

Confirmed Service Customer

6/30/2025

Outstanding

6/30/2025

Jack, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

Houston, TX

Mathew R|2024 Chevrolet Traverse

Confirmed Service Customer

7/1/2025

I stayed at the dealership while my car was being serviced. My car was finished for over 30 minutes and no one told me, I saw it sitting there and had to go to the counter to ask if my car was done, which it was. Then, 30 minutes after I left, I got a text from my service rep that my car was almost done and they were still working on it. I told him that I had already left and checked out with a different person. Clearly the system is disorganized as no one was keeping track of my car to tell me it was done, and even after I left they thought it was still there.

7/2/2025

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (281) 914-4481 so we may identify ways to improve your experience.

Business Response

Houston, TX

Lisa E|2025 Chevrolet Equinox

Confirmed Service Customer

7/2/2025

Everyone at this dealership is friendly and professional, including the owner.

7/4/2025

Lisa, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Danny B|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/2/2025

Tatajanna was fantastic. She said all the right things to get us to a deal without giving any pressure. Would definitely work with her again.

Tatjana Govedarica

7/4/2025

Danny, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Kevin A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/2/2025

Kevin was a pleasure to work with, highly responsive, respectful, offered a great price, and I’ll definitely come back to him for my next truck.

Kevin Quinteros Quiroz

7/5/2025

Kevin, we're happy you found our staff to be so supportive during your experience here at Knapp Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, Tx

Todd S|2025 Chevrolet Equinox

Confirmed Service Customer

6/26/2025

My service advisor was effective and efficient, the work was done to my satisfaction.

6/27/2025

Todd, your satisfaction is important to us, so we want to sincerely thank you for choosing Knapp Chevrolet, INC. and we hope to see you again soon!

Business Response

Santa Fe, TX

Hugh H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/27/2025

Super easy to schedule and drop off. Work was completed quickly

6/29/2025

Hugh, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Charles D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/1/2025

Service consultant was great fast service

7/3/2025

Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SPRING, TX

Aztec Rentals A|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/1/2025

Every thing was great, service and all. Just at the end it was a little disappointing with our terms account. But we were able to resolve it the next day cause your accountant was not there on a Monday.

7/3/2025

We really appreciate your feedback! Thank you for leaving feedback. Please reach out to us at (713) 331-3034 so we may identify ways to improve your experience.

Business Response

ARLINGTON, VA

Douglas S|2012 Chevrolet 1500 Silverado

Confirmed Service Customer

7/2/2025

Vince De John Jr, my service advisor, who has been on the job about a year after having worked as a service technician at Knapp Chevrolet for 40 or more years, was incredibly helpful. I had a new door handle installed on my 2012 Silverado. When I picked it up, I noticed it was not seated properly and asked Vince about it. He said it looked as though it needed to be adjusted and asked me to wait in the waiting room while he drove the truck back to the service area. About 45 minutes later, he returned hot and sweaty and said it looked right now. I asked why he was sweating so much. He said that the younger technician, who installed the door handle failed to notice it was not the right one for the front door and only works on the rear door. Vince replaced the door handle himself and it looks and works great. I have been a loyal Knapp customer for many years and have yet to see a Service Advisor actually repair anything themselves. Vince can not only identify an issue (since he has repaired all makes and models for many years), but can also fix it, which must be an incredible asset for Knapp or anyone in his new profession. Vince was also extremely personable with such a great attitude that I will continue to work with him exclusively.

7/5/2025

Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MISSOURI CITY, TX

Pablo V|2024 Chevrolet Trax

Confirmed Service Customer

7/3/2025

quality service that took slightly longer than expected

7/6/2025

Pablo, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Houston, TX

Raheel S|2025 Chevrolet Trax

Confirmed Sales Customer

7/2/2025

The best smoothest car purchase of my life. Tatiana is amazing humble. Blake is awesome manger he is the person i will always buy my cars also in future I drove 86 miles every mile was worth it. God bless them.

Tatjana Govedarica

7/5/2025

We're happy you found our staff to be so supportive during your experience here at Knapp Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Nederland, TX

Elvira R|2018 Chevrolet Sonic

Confirmed Service Customer

7/12/2025

I felt treated as a family member. Truly appreciate your great team. Thank you

7/14/2025

Elvira, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHANNELVIEW, TX

David N|2013 Chevrolet Avalanche

Confirmed Service Customer

7/16/2025

Chris Reyna is always helpful at Knapp Chevrolet

7/17/2025

David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Manvel, TX

Michael M|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/18/2025

All great

Tatjana Govedarica

7/21/2025

Michael, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

HOUSTON, TX

Sean H|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/19/2025

Best new car buying experience I've had. By the time I got to the dealer they had the truck I was interested in ready to test drive. They made a fair deal that matched my out the door price, then had me out the door in under two hours. No hassles, no upselling, just straight honest service.

Kevin Quinteros Quiroz

7/21/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

Spring, TX

Eduardo R|2025 Chevrolet Colorado

Confirmed Sales Customer

7/21/2025

I'll give the 5 stars to Areeba who helped to get a good deal on the ZR2 Bison.. I'll make sure i send her way anyone who wants to switch from toyota.

AREEBA SHAIKH

7/22/2025

Eduardo, thank you for your kind review; we are happy to pass along your comments to Areeba here at Knapp Chevrolet, INC.! We hope to be of service to you again in the future. Best wishes, Knapp Chevrolet, INC.

Business Response

Houston, TX

Lloyd L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/21/2025

Pleasant experience….thanks

Kevin Quinteros Quiroz

7/23/2025

Lloyd, we're so happy we were able to help you out! Thank you again for the great review!

Business Response

Diboll, TX

Michael D|2024 Chevrolet Blazer EV

Confirmed Service Customer

7/22/2025

Thank you for properly addressing my car need visit. Quick service.

7/23/2025

Michael, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Spring, TX

Elizabeth W|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/23/2025

Excellent service write-up, very detailed. Excellent service turn-around time. Service department clearly communicated all aspects of service. We are very satisfied and would bring our vehicle here again.

7/24/2025

Elizabeth, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Tomball, TX

Thomas B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/30/2025

It was relatively quick and easy and straightforward to deal with Knapp. Felt like a great price on the vehicle and a fair trade in number

Tatjana Govedarica

8/1/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Houston, TX

Darrell S|2025 Chevrolet Suburban

Confirmed Service Customer

7/31/2025

Treated with respect.

8/3/2025

Darrell, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Bellaire, TX

Daniel L|2025 Chevrolet Trax

Confirmed Sales Customer

7/31/2025

I had a great experience! I was originally referred by my dad after visiting Mac Haik dealership, where they were unwilling to negotiate and treated us rudely. My dad had high hopes for your team, and you exceeded our expectations. Mr. Ty was amazing—once we showed him the offer we received elsewhere, he beat it by a landslide. We’re extremely grateful and absolutely love the new car!

TY LA

8/3/2025

Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

Houston, TX

Willie B|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

8/5/2025

It was a great experience.

8/6/2025

Willie, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Mike S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/5/2025

The staff at Knapp did all they could do to service my truck. It took 2+ months to get a new motor but I feel that was more a GM problem not a Knapp problem

8/6/2025

Mike, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Conroe, TX

Willie C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/5/2025

Great customer service and friendly staff.

8/6/2025

Willie, we are very happy to have provided you with such a positive experience! Thank you again for choosing Knapp Chevrolet, INC. and we hope to see you again.

Business Response

Houston, TX

Betty W|2025 Chevrolet Trax

Confirmed Sales Customer

8/8/2025

Our salesman worked hard to get my husband and I a deal. I appreciate the time and effort and we THANK YOU!

Kevin Quinteros Quiroz

8/11/2025

Betty, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Shreveport, LA

Byron G|2025 Chevrolet Tahoe

Confirmed Service Customer

7/3/2025

Prompt service with little to no wait. Very helpful with all concerns.

7/6/2025

Byron, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

Danna F|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/3/2025

It’s a pretty seamless operation and everyone is very kind and professional and explains procedures well.

7/6/2025

Danna, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Sally H|2025 Chevrolet Equinox EV

Confirmed Service Customer

7/14/2025

Everyone is always friendly and helpful at Knapp. We appreciate their hard work to get repairs done quickly and the cars returned.

7/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Zachary C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/18/2025

10/10 service and smooth buying process.

TY LA

7/21/2025

Zachary, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Spring, TX

John K|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/26/2025

Roger was able to get my vehicle in fairly quick. A diagnostic charge was performed on my battery. It passed all the tests even though at times it was hard to start and completely died once and needed a jump start. I didn't have to wait very long and was taken care of sooner than expected.

7/28/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Houston, TX

Lolly M|2024 Chevrolet Trax

Confirmed Service Customer

7/28/2025

The staff were courteous and helpful. I have used other dealerships closer to home and do not get the same service as I do at Knapp Chevrolet. I drive an hour from home to get excellent service. Thank you.

7/30/2025

Lolly, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Houston, TX

Bobbie A|2024 Chevrolet Equinox

Confirmed Service Customer

8/1/2025

It’s always a great experience

8/4/2025

We are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

Houston, TX

Mario M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/13/2025

Very good buying experience. David was a very knowledgeable salesman. I also appreciated the efficiency of the buying process.

DAVIAIRE GREGORY

8/16/2025

Mario, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Bellaire, TX

Julia S|2008 Chevrolet Equinox

Confirmed Service Customer

8/9/2025

The car went in for one service when they found another problem. They contacted me to inform me of the problem along with the price so mom can make a decision if she wanted additional service completed. The staff was very patient with me when picking up my moms car.

8/11/2025

Julia, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Houston, TX

Aaryn M|2022 GMC 1500 Sierra

Confirmed Service Customer

8/9/2025

Great ser

8/11/2025

Aaryn, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

Donald C|2026 Chevrolet Equinox

Confirmed Sales Customer

8/9/2025

Good

Tatjana Govedarica

8/12/2025

Donald, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Willis, TX

Francisco B|2014 Chevrolet Camaro

Confirmed Service Customer

8/9/2025

Really bad customer service

8/12/2025

Francisco, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 914-4481 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

HOUSTON, TX

Dennis R|2004 Chevrolet SSR

Confirmed Service Customer

8/14/2025

Show up for oil change with no appointment, Knapp associate took my info, told me to go to waiting room. Sometime later, the job was done, when to cashier to pay, and left.

8/16/2025

Dennis, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

James B|2025 Chevrolet Equinox EV

Confirmed Service Customer

8/14/2025

I scheduled a service appointment for my 2025 equinox EV (manual says to do this every 7500 miles). I took a day off of work to be able to support this appointment. I brought the vehicle in at it's scheduled time and was told it would take an hour to an hour and a half to complete, so I decided to wait in the waiting area. An hour and a half later I was told the service was completed so I went to the service counter to pay the invoice. After paying I noticed that my bill was for only tire rotation and nothing was mentioned on it about the routine maintenance checks I thought I brought it in for. I talked to the service manager about this and he said tire rotation is basically the majority of what is done and if there is any problems with any fluids being low the car will let me know with a warning message. I basically wasted a day off to pay Knapp $45 to rotate my tires. They did not perform the maintenance checks I thought they were supposed to do. I am trying to follow the manual's maintenance recommendations and the dealership did not do what I expected. I can rotate my own tires in my driveway faster and cheaper than what I paid. And I blew a day off from work for it which doesn't help me feel any better about the matter.

8/16/2025

We are disappointed to hear that you did not have a more positive experience with us at Knapp Chevrolet, INC.. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 914-4481 so we can work towards a resolution.

Business Response

Houston, TX

Jacqueline V|2026 Chevrolet Equinox

Confirmed Sales Customer

8/14/2025

Tae was very helpful from beginning to end

TY LA

8/16/2025

Jacqueline, we're happy you found our staff to be so supportive during your experience here at Knapp Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Brandan G|2026 Chevrolet Equinox

Confirmed Sales Customer

8/14/2025

Easy approval ty hit it out the park. Showed up signed paperwork and headed out with a 2026 brand new suv

TY LA

8/16/2025

Brandan, we always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Houston, TX

Louis S|2025 Chevrolet Tahoe

Confirmed Service Customer

8/16/2025

Quick and easy

8/18/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

Houston, TX

Harland H|2007 Chevrolet Tahoe

Confirmed Service Customer

8/16/2025

Julian was great! Highly recommend, very responsive and attentive

8/18/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Houston, TX

Anthony E|2024 Chevrolet Blazer EV

Confirmed Service Customer

8/16/2025

Great customer service I'm so happy

8/18/2025

Anthony, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Houston, TX

Alberto C|2015 Chevrolet Tahoe

Confirmed Service Customer

8/18/2025

Smooth and easy.

8/19/2025

Alberto, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

HOUSTON, TX

Donald B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/19/2025

Big shoutout to the salesperson "TY LA" of CHEVVY KNAPP who looked after me. He did not treat me as a buyer. He treated me as a person and as a friend who helped me in every way. My purchase was as smooth as silk. I did not experience any hiccups. We need more guys like TY of CHEVVY KNAPP.

TY LA

8/20/2025

Donald, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Spring, TX

Trevor P|2023 GMC Yukon

Confirmed Service Customer

8/19/2025

Good overall experience

8/20/2025

Trevor, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Jacob B|2023 Chevrolet Colorado

Confirmed Service Customer

8/20/2025

Great experience

8/21/2025

Jacob, we are very happy to have provided you with such a positive experience! Thank you again for choosing Knapp Chevrolet, INC. and we hope to see you again.

Business Response

Houston, TX

Moises R|2023 Chevrolet Camaro

Confirmed Service Customer

8/14/2025

great customer service

8/17/2025

Moises, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Houston, TX

Marvin A|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

8/18/2025

I arrived about 08:15 for my appointment. I asked about my truck around 11:30. Seems someone in parts forgot to add oil to the ticket. My truck had been ready for hours apparently. When checking out they tried to charge me. I still should have several free oil changes. I bought a package deal w the truck

8/19/2025

Marvin, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Knapp Chevrolet, INC. (281) 914-4481

Business Response

HOUSTON, TX

David S|2026 Chevrolet Colorado

Confirmed Sales Customer

8/19/2025

Salesperson Tatjana was very friendly and thorough. The Dealership was fair and we made a deal that I think we are both happy with.

Tatjana Govedarica

8/20/2025

David, thank you so much for your positive comments about Knapp Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Brian B|2015 Chevrolet Tahoe

Confirmed Service Customer

8/20/2025

Service was prompt and completed as desired. Charging over $100 to change a fog lamp bulb seems excessive though.

8/21/2025

Brian, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (281) 914-4481 at your earliest convenience.

Business Response

Spring, TX

Victor G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/22/2025

This is my fourt purchase from Knapp Chevrolet…..staff is always very professional and very helpful….kudos to Hector Mcdonald

Hector Mcdonald

8/24/2025

Victor, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

Houston, TX

Michael M|2024 Chevrolet Malibu

Confirmed Service Customer

8/27/2025

Vince did a good job. Always going back to this location

8/28/2025

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Houston, TX

Bruce K|2019 Chevrolet Suburban

Confirmed Service Customer

9/11/2025

Roger Anderson is an excellent service rep.

9/12/2025

Bruce, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Jennifer B|2024 Chevrolet Suburban 1500

Confirmed Service Customer

9/12/2025

Everyone is very nice and the service is very efficient

9/15/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

Houston, TX

Jorge S|2026 Chevrolet Colorado

Confirmed Sales Customer

8/21/2025

Great service, no pushing and very fast processing once we agreed on the buy

TY LA

8/22/2025

Jorge, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Houston, TX

Amber F|2025 Chevrolet Colorado

Confirmed Sales Customer

8/22/2025

The sales lady Alicia was wonderful, she made the experience fun and entertaining

ALICIA TYLER

8/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

Orange, TX

Douglas F|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/22/2025

Blake and Kevin were absolutely awesome to work with, made my buying experience smooth, easy, and enjoyable! Thank you

Kevin Quinteros Quiroz

8/25/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! Thank you, and have a fantastic day!

Business Response

La Feria, TX

Melvin T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/22/2025

Mr. Ty and Mr. Bos was wonderful and was able to work the numbers with me so I could get my trade in for a new truck. Thank you and I highly recommend this place.

OLATUNBOSUN SHOLOTAN

8/25/2025

Melvin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

Business Response

Houston, TX

Charles D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/29/2025

Becky is always polite and communicates great.

9/1/2025

Charles, thank you for choosing Knapp Chevrolet, INC. - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

SPRING, TX

Dan P|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

9/9/2025

My service advisor, Roger, was very helpful and kept me informed on the progress of my repairs.

9/10/2025

Dan, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Paul L|2021 GMC Yukon XL

Confirmed Service Customer

9/12/2025

Kevin and Robby were great to work with

9/15/2025

Paul, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Victor M|2026 Chevrolet Equinox

Confirmed Sales Customer

9/15/2025

The process went very well at Knapp Cheverolet, the sell person (Tatiana) was very helpful and informative throughout the showing of the different vehicles until we decided on the vehicle we wanted and then throughout the sale process until delivery. Stacie in finance was very helpful and all handling of the paperwork went well without any problems.

Tatjana Govedarica

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Houston, TX

Joe P|2025 Chevrolet Equinox

Confirmed Service Customer

9/12/2025

Will know more in about 3 weeks if my battery keeps it's charge.

9/15/2025

Chris, thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

Huntsville, TX

Jose V|2026 Chevrolet Tahoe

Confirmed Sales Customer

9/16/2025

It was a very hassle free experience

VICTOR PEREZ

9/17/2025

Jose, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Crosby, TX

Ileana P|2025 Chevrolet Trax

Confirmed Sales Customer

9/18/2025

The experience was easy and great, thanks to Victor my salesman.

VICTOR PEREZ

9/19/2025

Ileana, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

Houston, TX

Timothy A|2025 Chevrolet Trax

Confirmed Sales Customer

9/25/2025

Came in to look at the Chevy Trax I saw online which was in red. Sadly it was sold by time I got there but my salesman Sam showed me same one but in white. I actually ending up loving it. The whole process from test driving to trading my old car and the financing would probably the smoothest I’ve ever had more car buying. And I was not pressured at all, which made me feel very comfortable and I would highly recommend Knapp.

SAMUEL MARIN

9/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Richmond, TX

Lorita C|2026 Chevrolet Traverse

Confirmed Sales Customer

9/27/2025

Ms. Cristina was friendly, very Polite and knowledgeable about the vehicles. I walked out with a 2026 Chevy Treverse. Also thank you Juan Martinez, Finance Manager

CRISTINA COUNCE

9/29/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

Houston, TX

John K|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/3/2025

Service Advisor Cynthia Quintero took care of my maintenance visit in a timely manner. She was polite and courteous and treated me very well. The technician explained to me the services he performed. It was a very good experience.

10/6/2025

John, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Houston, TX

Andis A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/6/2025

I recently bought my 2nd Silverado from Tatiana. It is that new beautiful blue color! This makes my 5th car puchased from Knapp Chevrolet since 1999. The whole team from my main man Roger, to Tatiana, who is "hands down" the best sales person ever, to Rios, and Blake always make the transaction very doable. My requests of what I was looking for were taken seriously by all. A big thanks to everyone!!!

10/7/2025

Andis, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Daniel C|2025 Chevrolet Traverse

Confirmed Service Customer

9/25/2025

Great service!

9/27/2025

Daniel, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

Porter, TX

Luis C|2026 Chevrolet Blazer EV

Confirmed Sales Customer

9/27/2025

My initial call to Knapp Chevrolet was over the phone. I spoke to Blake. We were actually able to hash out a deal over the phone. To be honest I was ready for a pushy salesman when I showed up in person but it was quite the opposite. Very pleasant people to work with both Lily and Blake and Mr Knapp were very professional and straight forward during the entire purchase.

ALICIA TYLER

9/29/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Jeffrey D|2019 Chevrolet Bolt EV

Confirmed Service Customer

9/28/2025

I was not made aware that now Knapp charges a rather hefty sum to use a credit card so I wasn’t pleased about that since I had to return later with my debit card. It took about 10 days to receive the part but the charges didn’t give details about why the labor was so high for changing out a brake module.

9/30/2025

Jeffrey, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 914-4481 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

HOUSTON, TX

John G|2024 Chevrolet Silverado EV

Confirmed Sales Customer

9/29/2025

Samual was grest to work with. Always redponded to my texts. Very curtious and made purchasing a new vehicle very easy.

SAMUEL MARIN

9/30/2025

John, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

Brenham, TX

John S|2025 Chevrolet Tahoe

Confirmed Service Customer

10/7/2025

Everything was flawless.

10/8/2025

John, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

Rodolfo G|2025 Chevrolet Traverse

Confirmed Service Customer

10/9/2025

You guys added air in my tires and forgot to put the caps back on my vehicle. Now it looks like someone stole them off the truck. You guys do that everytime!! Do you guys have a procedure to remind them to put everything back where it goes?!?!

10/11/2025

Rodolfo, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 914-4481 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

Fresno, TX

Robert A|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/9/2025

Always professional in taking care of my needs.

10/11/2025

Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Spring, TX

Marissa B|2025 Chevrolet Colorado

Confirmed Sales Customer

10/9/2025

Hector was amazing. He went above and beyond to answer all of our questions and made us feel like valued customers. One of the easiest and le

Hector Mcdonald

10/12/2025

Marissa, we're so glad that we were able to go above and beyond your expectations. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Duane B|2019 Chevrolet Corvette

Confirmed Service Customer

10/12/2025

Always good

10/13/2025

Duane, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SPRING, TX

Barbara E|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/14/2025

Professional staff who puts the customer first. Service department and staff are friendly and accommodating

10/15/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Spring, TX

James M|2026 Chevrolet Equinox

Confirmed Sales Customer

10/21/2025

Hector McDonald was great

Hector Mcdonald

10/22/2025

James, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Houston, TX

Maria A|2017 Chevrolet Tahoe

Confirmed Service Customer

10/23/2025

My experience at Knapp was amazing . I highly recommend Julian, he was very knowledgeable and responsive to all my questions and concerns. He kept me updated at all times and made the process go smoothly. Dealing with insurance is always a hassle but he definitely had my best interest in mind and explain my options. Thank you Knapp and Julian for everything

10/26/2025

Maria, we're happy you found our staff to be so supportive during your experience here at Knapp Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Missouri City, TX

Erick W|2019 GMC 1500 Sierra

Confirmed Service Customer

10/23/2025

Quick prompt polite service

10/26/2025

Erick, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

Houston, TX

Marcia B|2021 Chevrolet Trax

Confirmed Service Customer

10/24/2025

I needed new tires for my 2021 Chevy Trax. On short notice, Julian Avila guided me through the process with careful attention & professional advice. I had my fresh tires the next day. A good experience indeed!

10/26/2025

Marcia, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUSTON, TX

Margaret C|2023 Chevrolet Traverse

Confirmed Service Customer

10/24/2025

Our attendant, Cynthia Quintero, was very cordial and informative in regards to the care to our car.

10/26/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Gerald B|2014 Chevrolet 1500 Suburban

Confirmed Service Customer

10/7/2025

thorough and on time

10/8/2025

Gerald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

Yessenia M|2025 Chevrolet Trax

Confirmed Service Customer

10/7/2025

Ronnie & his team in the Service department are the Absolute Best!!!! You guys provide awesome service & are so kind, attentive & courteous. 🙏😊 Thank you 🙏 for always taking great care of me & my vehicles.

10/8/2025

Yessenia, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Milagros M|2026 Chevrolet Equinox EV

Confirmed Sales Customer

10/8/2025

I recently purchased my new 2026 Equinox EV, and I couldn’t be happier with the experience. From the very beginning, Jose Rivas was professional, knowledgeable, and genuinely helpful. He made the process smooth and easy from start to finish. Highly recommend!

JOSE RIVAS

10/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Conroe, TX

Michael G|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/15/2025

Like Tony the Tiger says GRRREEEAAATTTT

10/16/2025

Michael, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Business Response

HOUSTON, TX

John S|2017 Chevrolet Traverse

Confirmed Service Customer

10/16/2025

The service writer was excellent

10/19/2025

John, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HUFFMAN, TX

Erica H|2026 Chevrolet Traverse

Confirmed Sales Customer

10/30/2025

Stephanie and Staci were very professional. They made purchasing my new vehicle easy!

STEPHANIE FRANKLIN

11/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

Houston, TX

Delia S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/30/2025

This is my 7th vehicle with Knapp Chevrolet. I will continue to buy here because they are great.

Hector Mcdonald

11/2/2025

Delia, thank you so much for your positive comments about Knapp Chevrolet, INC.! Thank you again for choosing Knapp Chevrolet, INC. and we hope to see you again.

Business Response

Houston, TX

Christopher M|2026 Chevrolet Corvette

Confirmed Sales Customer

10/30/2025

Sam was good to work with.

SAMUEL MARIN

11/2/2025

Christopher, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Iowa Colony, TX

Jeffery B|2026 Chevrolet Trax

Confirmed Sales Customer

10/31/2025

Everyone was great. Price was great. Trade in value was great.

ANTONIO HUNT

10/31/2025

Jeffery, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Houston, TX

Lance W|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/5/2025

Hector and Robby for solid gold. Tahoe is awesome.

Hector Mcdonald

11/5/2025

Lance, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Houston, TX

Gilbert H|2025 Chevrolet Blazer

Confirmed Sales Customer

11/6/2025

From my initial inquiry about a particular vehicle, I was blown away by the communication and how quickly we were able to progress towards striking a deal. Being that I was shopping from Austin and the dealership is in Houston, that alone could have created issues. However, my salesperson, Sam Marin, did an outstanding job of making things happen. I think from our first conversation to finalizing the deal took all of only a few hours. When I went to pick up the car two days later, everything was perfect! From getting to meet Sam in person to working with Juan in Finance, I could not have asked for a more pleasant transaction experience. Everything was great! And yes! The Blazer I purchased was looking beautiful at delivery! Thanks you Sam and Knapp Chevrolet!

SAMUEL MARIN

11/7/2025

Gilbert, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Austin, TX

Gary F|2024 Chevrolet Colorado

Confirmed Service Customer

11/6/2025

Prompt, professional and courteous—-I’ll be back in the future!

11/7/2025

Gary, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Houston, TX

Don M|2023 Chevrolet Express Commercial Cutawa

Confirmed Service Customer

11/7/2025

Very good customer service.

11/9/2025

Don, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

Houston, TX

Roshan J|2024 Chevrolet Suburban 1500

Confirmed Service Customer

11/12/2025

I had an excellent experience working with A Roger . He was professional, kind, and went above and beyond to make sure everything was taken care of. It’s rare to find someone so genuine and dedicated to providing great service. Highly recommend asking for him if you visit!

11/13/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

HOUSTON, TX

Elayna M|2016 Chevrolet Trax

Confirmed Service Customer

10/30/2025

I explained that this was my second visit regarding my transmission and informed Vince that my transmission had been replaced (At a different shop) less than two years prior. I also provided him with a detailed account of the issues I was experiencing. However, he did not convey to the technician that it was a replacement transmission. I was later informed over the phone that I would require a new transmission due to dirty fluid with possible metal shavings. I declined additional services and proceeded to collect the car. Upon pickup, I had to request proof of the inspection, as it was not offered. After reviewing the inspection document, I noted that the transmission fluid passed with a 100% rating, yet I was told it was burned and that high mileage "might" be the issue, according to a memo on the receipt. Therefore, the inspection sheet does not align with the information I was given, nor did Vince relay the correct information to the technician. The vehicle itself has 117,000 miles on a 2016 model, but the replacement transmission had less than 50,000 miles. For them to attribute the issue to high mileage suggests they were misinformed about my car. I feel as though I paid $200 without receiving adequate service.

11/2/2025

We regret to hear that your experience with us was not a more positive one. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (281) 914-4481 so we can discuss your experience further. We look forward to hearing from you.

Business Response

HOUSTON, TX

Marietta H|2019 Chevrolet Equinox

Confirmed Service Customer

11/7/2025

JULIAN AVILA WAS VERY HELPFUL IN DEALING WITH MY EQUINOX'S DEAD BATTERY AND 30,000 MILES SERVICES. THANK YOU.

11/9/2025

Marietta, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

HOUSTON, TX

Victor M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

11/12/2025

Roger Anderson in the service department is always very helpful and gets things taken care of quickly.

11/13/2025

Victor, your wonderful feedback and rating mean a lot to us. Thank you for choosing Knapp Chevrolet, INC. and we hope to see you again.

Business Response

Houston, TX

Kirstyn T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/13/2025

They were wonderful. Friendly, accommodating and efficient!

11/14/2025

Kirstyn, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

Business Response

Spring, TX

Shafter W|2026 Chevrolet Corvette

Confirmed Sales Customer

11/20/2025

Extremely approachable, honest, and upfront

SAMUEL MARIN

11/23/2025

Shafter, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Smithville, TX

John W|2023 Chevrolet Blazer

Confirmed Service Customer

11/20/2025

Great Job !!

11/23/2025

John, we are very happy to have provided you with such a positive experience! Thank you again for choosing Knapp Chevrolet, INC. and we hope to see you again.

Business Response

Houston, TX

Sherrelle D|2015 Chevrolet Equinox

Confirmed Service Customer

11/13/2025

No. I went there to get an oil change thinking I was going to get an oil change for $25 plus tax. Maybe $30 plus tax. There was a fee for $75 just for parts. Who in the world is going to pay $75 for some parts just to get a $25 service? I made sure they put my car down so fast and I left for Take 5 Oil Change. I wasn’t paying y’all $115 when I booked a service from an ad for a discounted oil change and saw no hidden part fees in the adY’all wasn’t getting a single cent.

11/14/2025

Sherrelle, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation.

Business Response

Houston, TX

Robert N|2014 Chevrolet Sonic

Confirmed Service Customer

11/18/2025

I asked about getting my car battery tested but was told this costs over $200, so I didn't have it done. I can get my battery tested free at an auto parts store, and will get my next battery there. You are losing business on battery replacements by not offering a free battery test. So I only had an oil change, tire rotation and air filter replacement. I had to pay a 3% surcharge for using a credit card. I understand this is illegal in Texas, so shame on you. I should report this to authorities. When I got home I found that my Progressive Insurance tracking device was not plugged in, I found it in a door pocket. The technician should have replaced it when he finished the job. In sum, my experience means I will go elsewhere the next time I need auto service.

Houston, TX

Gregory W|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

11/21/2025

Very quick and excellent service.

11/24/2025

Gregory, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Knapp Chevrolet, INC. and we hope to see you again.

Business Response

HOUSTON, TX

Kerri E|2026 Chevrolet Equinox

Confirmed Sales Customer

11/26/2025

Blake and Christina gave us the true Car Pro experience.

CRISTINA COUNCE

11/26/2025

Kerri, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

Business Response

San Leon, TX

Grant B|2026 Chevrolet Traverse

Confirmed Sales Customer

11/26/2025

Quick and easy buying experience. Ty was great, super personable and knowledgeable and did whatever he could to make the deal work out! Would definitely buy from Knapp again.

TY LA

11/26/2025

Grant, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

Houston, TX

Timothy M|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/27/2025

Robbie & Bobby Knapp are the best. And Hector in sales and Stacy in finance made the entire process so easy. Go get Knapp-happy!

Hector Mcdonald

11/27/2025

Timothy, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SUGAR LAND, TX

Fidel S|2025 Chevrolet Tahoe

Confirmed Sales Customer

12/2/2025

great

TY LA

12/2/2025

Fidel, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Pearland, TX

Valerie F|2026 Chevrolet Traverse

Confirmed Sales Customer

11/22/2025

My second purchase within 3 years. I came to inquire and drove away in a brand new 2026 Chevy Traverse. I really appreciate the team putting a deal together to earn my business once again.

STEPHANIE FRANKLIN

11/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Pearland, TX

Tytiana D|2024 Chevrolet Malibu

Confirmed Service Customer

11/25/2025

Once I purchased the vehicle no one responded or called back to any questions I had after that . Everyone was supportive until they got the sale now I can’t reach anyone pertaining to my concerns ! I’ve been told I would get a call back and have left multiple voice messages ! Do not use this company for your car needs ! If I could return the car I would considering I put a 15k down payment down !

11/26/2025

Tytiana, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

HOUSTON, TX

Adalberto A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/26/2025

Muy buen servicio

11/27/2025

Adalberto, ¡muchas gracias por tu reseña positiva! ¡Que tengas un buen día!

Business Response

Houston, TX

Joel S|2026 Chevrolet Suburban

Confirmed Sales Customer

11/27/2025

Very positive

Tatjana Govedarica

11/28/2025

Joel, thank you so much for the positive review! We hope you have a great day!

Business Response

Houston, TX

Mhd Fadi A|2022 Chevrolet Suburban

Confirmed Service Customer

11/27/2025

The best team in the whole dealerships really I trust them and I feel I’m home

11/28/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC.! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Houston, TX

Rosalinda R|2025 Chevrolet Tahoe

Confirmed Sales Customer

12/4/2025

Knapp Chevrolet delivers on guaranteed pricing, products and services, delivering of vehicle, and top salesman (Kevin). For all the above, this is why I return to Knapp time and time again.

Kevin Quinteros Quiroz

12/5/2025

Rosalinda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Huffman, TX

Zenaida C|2025 Chevrolet Tahoe

Confirmed Sales Customer

12/7/2025

Ty was amazing from a start. All questions answered and willing to take his time to discuss different models.

TY LA

12/8/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Houston, TX

Joshua P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

12/8/2025

Easy experience and straight forward. Honest and transparent from sales to financing.

Kevin Quinteros Quiroz

12/9/2025

Joshua, your satisfaction is our top priority. If you have any questions, please don't hesitate to reach out!

Business Response

Mont Belvieu, TX

Carl W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/2/2025

Great service, quick and easy

12/2/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

Spring, TX

Carl M|2019 Chevrolet Sonic

Confirmed Service Customer

12/5/2025

Good experience I was treated like family

12/6/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Richard H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/10/2025

Low stress

VICTOR PEREZ

12/10/2025

Richard, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

Business Response

Manvel, TX

Mark H|2017 Chevrolet Colorado

Confirmed Service Customer

12/11/2025

Christopher Reyna communicated very well with me and a pleasure to work with.

12/14/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Knapp Chevrolet, INC. - Service. Thank you again for choosing Knapp Chevrolet, INC. - Service and we hope to see you again.

Business Response

HOUSTON, TX

Texas Children'S Ho T|2024 Chevrolet Tahoe

Confirmed Service Customer

12/11/2025

As always, the vehicle was completed in a timely manner, and the customer service was excellent.

12/14/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

HOUSTON, TX

William P|2019 Chevrolet Impala

Confirmed Service Customer

12/11/2025

Always great service from Roger Anderson

12/12/2025

William, we're happy you found our staff to be so supportive during your experience here at Knapp Chevrolet, INC. - Service. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

Johnathan L|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

12/11/2025

Veki was awesome. She was very transparent and helped me with my vehicles needs

12/12/2025

Johnathan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Houston, TX

Joe G|2021 Chevrolet Suburban

Confirmed Service Customer

12/12/2025

Cris always takes good care of me

12/12/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Gregory B|2026 Chevrolet Tahoe

Confirmed Sales Customer

12/13/2025

Great buying experience. Knapp made the process very easy by allowing the transaction to happen away from the dealership. My salesman brought the car to us!

JONATHAN ARELLANO

12/14/2025

Gregory, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Brent W|2020 GMC Yukon XL

Confirmed Service Customer

12/8/2025

Wonderful experience with Roger the service writer. Great oil change coupon was a bonus (can not do it cheaper myself).

12/9/2025

Brent, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

William B|2015 Chevrolet Tahoe

Confirmed Service Customer

12/9/2025

Roger Anderson is most helpful, knowledgeable and friendly.

12/10/2025

Bill, we're glad to hear you found our staff was so knowledgeable and helpful! We can't wait to see you again, have a great day.

Business Response

HOUSTON, TX

Maria A|2017 Chevrolet Tahoe

Confirmed Service Customer

12/11/2025

Highly recommend Knapp Chevrolet to any of my friends and family . They have been nothing but great, come and ask for Julian. He was very responsive in our communication and making me feel like I was being taken care of.

12/14/2025

Maria, we're happy you found our staff to be so supportive during your experience here at Knapp Chevrolet, INC.. Thank you again for choosing Knapp Chevrolet, INC. and we hope to see you again.

Business Response

Missouri City, TX

Jose L|2026 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

Great fast service

12/12/2025

Jose, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HOUSTON, TX

Sammie G|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/16/2025

Everyone was professional and efficient.

12/18/2025

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Houston, TX

Delia S|2026 Chevrolet Silverado 1500

Confirmed Service Customer

12/17/2025

Julian was my hero! He helped me fix it my tire. Please ask for Julian so he can helped you too.

12/17/2025

Delia, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Houston, TX

Infinity Hvac Servi G|2024 Chevrolet Express Cargo Van

Confirmed Service Customer

12/20/2025

The Tech Replaced the oil and filter; He spilled some oil on the motor and didn't bother cleaning it or mentioned it to me. I disappointed in the service. I take my trucks to dealership thinking that I am going to get quality service and it doesn't look like that

12/22/2025

We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (713) 331-3034 so we can work towards a resolution.

Business Response

Cypress, TX

Steven H|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/23/2025

My advisor was great and communicated at every step of the way. Lyft ride to and from picking up my car was really a nice thing to have considering there is no loaner.

12/24/2025

Steven, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

James C|2025 Chevrolet Tahoe

Confirmed Sales Customer

12/16/2025

I really enjoyed working with Tatjana G from the sales department. She was knowledgeable, quick responding and a pleasure to work with for my new Tahoe. The sales process was smooth, the finance process was smooth, overall, actually a pleasurable experience purchasing a new SUV. Would absolutely recommend this dealership to others.

Tatjana Govedarica

12/17/2025

James, thank you for your kind review; we are happy to pass along your comments to Tatjana G here at Knapp Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Friendswood, TX

Colby H|2023 GMC Sierra 1500

Confirmed Service Customer

12/16/2025

Na

12/17/2025

Colby, thank you for the high star rating! We hope to see you soon!

Business Response

Seabrook, TX

Jose V|2026 Chevrolet Tahoe

Confirmed Service Customer

12/19/2025

Friendly staff

12/21/2025

Jose, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Crosby, TX

Gustavo M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/31/2025

excellent customer service

1/1/2026

Gustavo, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

Houston, TX

Jennifer B|2024 Chevrolet Suburban 1500

Confirmed Service Customer

1/1/2026

Very pleased with service.

1/2/2026

Jennifer, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Houston, TX

Karen L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/1/2026

Great service

1/2/2026

Karen, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Houston, TX

Erik J|2025 Chevrolet Malibu

Confirmed Service Customer

1/1/2026

Amazing Service!

1/1/2026

Erik, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Humble, TX

Way Engineering, Ltd W|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/1/2026

Great service

1/2/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

John C|2023 GMC Sierra 1500

Confirmed Service Customer

1/2/2026

Dropped truck off at 10:00 am. After waiting until 4:30 pm, I called and was told my truck was ready. 6.5 hours later. No call from Knapp. Truck was brought in for recall and tire balancing. The tires were not rotated and the air pressure not checked/brought to recommended levels. What is the point of paying for 4-wheel balancing if the tires need rotating? When I went to pick up my truck. I stood at the service advisor’s desk waiting to be helped, although there were 4 other attendants doing nothing. When she finally spoke to me, I was told to go to the cashier counter. If customer service is important enough for Knapp to send two emails and a text, then perhaps Knapp should invest in training their service advisors in better customer service.

1/3/2026

John, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (713) 331-3034 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

HOUSTON, TX

Ofelia F|2024 Chevrolet Trax

Confirmed Service Customer

12/24/2025

Great customer service. Fast and friendly.

12/24/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Adamaris E|2017 Chevrolet Tahoe

Confirmed Service Customer

12/26/2025

Vehicle was repaired quick and right the first time.

12/26/2025

Carlos, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

Houston, TX

Sedric B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

12/28/2025

Really help put me in dream vehicle.. Very much appreciate everyones help

STEPHANIE FRANKLIN

12/29/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

New Caney, TX

Dustin S|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/31/2025

Short wait time and nice customer service.

12/31/2025

Dustin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Colmesneil, TX

Jack B|2024 Chevrolet Corvette Z06

Confirmed Service Customer

1/8/2026

Top notch

1/8/2026

Jack, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Houston, TX

Ronald J|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/8/2026

Trent Rubio and the service rep were excellent

1/9/2026

Ronald, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HUMBLE, TX

Kevin B|2025 Chevrolet Corvette Z06

Confirmed Service Customer

1/14/2026

Recall done in short time

1/15/2026

Kevin, your satisfaction is our top priority. We sincerely value your business and look forward to your next visit!

Business Response

Rosharon, TX

Dani M|2022 Chevrolet Blazer

Confirmed Service Customer

1/14/2026

Julian was very helpful! I didn’t know what was wrong with my SUV but he was honest and explained what could go wrong. Definitely going back.

1/15/2026

Dani, thank you for your kind review; we are happy to pass along your comments to the team here at Knapp Chevrolet, INC. - Service! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Houston, TX

David O|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/18/2026

They do very good work Honest with integrity. Becky is very pleasant to work with. Truly appreciate her.

1/19/2026

David, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Lloyd L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/2/2026

My salesman Hector was quick and efficient. The finance woman Stacie was easy to understand. Experience was enjoyable from start to finish. Will be buying again from Knapp Chevy.

Hector Mcdonald

1/3/2026

Lloyd, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Houston, TX

Bruce K|2019 Chevrolet Suburban

Confirmed Service Customer

1/6/2026

Roger Anderson service rep always provides execellent service

1/7/2026

Bruce, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Houston, TX

Marietta H|2011 Chevrolet Tahoe

Confirmed Service Customer

1/7/2026

GOT OIL CHANGED AND TIRES ROTATED. TAHOE RUNNING FINE. ONLY THIING WAS I HAD TO TIGHTEN MORE THE LUGNUT PLASTIC THINGS. THANK YOU.

1/7/2026

Marietta, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

Mohamed Corine L|2017 Chevrolet Express

Confirmed Service Customer

1/14/2026

Roger Andersson was very professional and friendly.

1/14/2026

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX

Robert C|2021 Chevrolet Tahoe

Confirmed Service Customer

1/19/2026

Prompt and good service. Vince helped me out.

1/19/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Houston, TX