I am recognized by name and greeted with a smile Read More >>

I have had computer related transmission issue since nearly the beginning of my ownership of this vehicle when it was newly purchased. We finally made a determination on the cause and, while I was not happy with the expense and the fact that GM has apparently acknowledged this problem with the first generation of 6 speed transmissions in the Suburban and Denali models, the problem has now been address thanks to the very capable efforts of Roger Anderson and the technician who actually did the work. Read More >>

Referred by a friend steve took excellent care of me. Bought a texas edition silverado. Read More >>

Was otherwise busy, but had to have someone fix the collision damage w/o much hassle. The work was performed ontime w/o a lot of back and forth. The job was excellecnt. THANKS Read More >>

I purchased a 2013 Equinox. I love the drive and being up high. As much as I loved my Malibu (the Bu), I know the Equinox was a right choice. The staff at Knapp was kind, helpful and made me feel at home. Read More >>

The tow vehicle was on site in 40 minutes after call. GMC Duramax had the pulley and serpentine belt replaced in an hour after arriving at service center. Read More >>

Needed a work truck and don't like to hassle with sales people and prices. So I checked on Line for a150 silver ado long bed and Wayne's quote was the best. I also wanted to see if I could get the trade in incentive and everything worked out fine Read More >>

Roger Andersen was great as always!! Read More >>

I was on the hunt for a mini car with a reasonable price because I am one of those college graduates on a noodle budget. I visited a few Chevy Dealerships in town, but the salesmen did not want to sell me what I wanted. They tried to get me into a Sonic or an Automatic Spark. I was not interested. I wanted a manual Spark!!! One Salesman told me that Sparks did not come in a manual, needless to say he did not get my business. I finally made my way to Knapp because I knew that they had a manual, in pink with the best prices around town. I heard from a co-worker that Knapp's customer service was amazing. IT WAS EXCEPTIONAL!!! I was pleased with my salesman, Mr. Russell and the entire staff at Knapp. I loved all the goodies that I received as I call it "Knapp Trick or Treat Bag", but most importantly I loooooooooooooooove my car, Cupcake and I am very pleased that I ended up purchasing my car at Knapp Chevrolet. Read More >>

Dalia was excellent & helpful with her end of the deal. The rest of the staff that I chatted with was also very friendly. The only thing I an issue with was the manager (or whatever his position) who tried to low-ball the value of my trade-in. He had never even looked at it himself and wanted to give me over $2000 less than trade-in value of my car - and it was spotlessly clean inside & out & under the hood - sales ready. After I said that his offer was an insult I still ended up letting it go for $500 less than I wanted to. Other than that, the entire transaction went very smooth. Read More >>